OPEN POSITIONS AT THE LOFT

Events Manager

Our Events Manager serves as the main point of connection at The Loft, providing exceptional customer service and extraordinary events for our clients and their guests. This position oversees sales, marketing, and careful client communication while working closely with ownership, event and catering teams, facilities manager, planners, and vendors. This is a hybrid position with flexibility for remote work and some customization of hours.

This position currently exists as a single full-time position, but is listed here as a 20-30 hour a week role, with several chunks broken out into part-time or contract positions. We would consider a full time position for the right candidate.

Responsibilities:

1. Sales

  • Identify areas of opportunity to capture new clients.

  • Stay up to date with pricing and industry trends and adjust our offerings accordingly.

  • Book a minimum of $40,000 in sales each month.

  • Conduct site tours for potential clients and showcase the venue's features and amenities.

2. Customer Service

  • Serve as the primary point of contact for clients, providing impeccable customer service from the initial inquiry to post-event follow-up.

  • Address and resolve any client concerns or issues promptly, ensuring complete satisfaction and positive feedback.

  • Create systems for inquiries, scheduling tours, calendar availability, quotes, contracts, and invoicing to make the client intake process seamless.

  • Respond to emails, voicemails, and text messages the same day they are received whenever possible.

3. Event Planning

  • Work with clients to understand their venue needs for each event.

  • Write detailed proposals and event briefs so all parties have a clear understanding of roles and tasks are delegated. 

  • Maintain thorough Honeybook files for each inquiry and event.

  • Coordinate with Facilities Manager to ensure set-up, audiovisual equipment, and other venue-specific needs are met.

4. Budget Management:

  • Meet sales goals for the venue and adhere to the venue budget.

  • Develop and manage individual event budgets, tracking expenses and ensuring that events are delivered within budget constraints. 

  • Identify cost-saving opportunities without compromising service quality.

5. Team Leadership:

  • Meet regularly with owner and management team.

  • Nurture a culture of unreasonable hospitality where every team member strives to exceed expectations, and surprise and delight our clients and guests.

  • Foster a positive and cohesive work environment to maximize productivity and employee satisfaction.

  • Be a servant leader and help with any tasks (setup, catering prep, errands, cleaning, etc.) when necessary. 

Job Requirements:

  • Experience in event planning, preferably with a focus on large-scale social events or weddings. A bachelor's degree in Hospitality Management, Event Management, or a related field is welcome but not expected.

  • A passion for delivering impeccable customer service and creating extraordinary experiences for clients and guests.

  • Strong organizational, time management, leadership, and negotiation skills; capable of handling multiple events simultaneously and calm under pressure.

  • Excellent interpersonal and communication skills to work effectively with clients, vendors, and staff.

  • Willingness and ability to work flexible hours, including evenings, weekends, and holidays, based on event schedules and client needs.

  • Familiarity with the event industry, trends, and best practices.

  • Proficiency in event management software or the ability to learn/create efficient systems for event management, communication, and invoicing.

  • Excellent promotional ability and knowledge of marketing channels and techniques.

  • Sound knowledge of safety measures and risk management strategies.

  • Must be able to work long hours when required, stand for extended periods, and lift 50 lbs.

Send a resume and email introducing yourself to Kirsten Moore at hello@magpiediner.com

OTHER PART-TIME POSITIONS:

Marketing Assistant (Contract Remote Position)

  • Maintain an active and curated social media presence and website that represents the brand both authentically and aspirationally to continue to capture top-tier clients. 

  • Collect reviews, event photos, notes, etc. to use in promotions for The Loft after events are completed.

  • Assist with keeping website and marketing materials up to date.

Send a resume and email introducing yourself to Kirsten Moore at hello@magpiediner.com


Facilities Manager (Part-Time Position)

  • In conjunction with the Events Manager and planners, ensure the event space is ready for clients per their rental contract including moving and setting up tables and chairs, getting the sound system ready, helping with installations, etc.

  • Serve as liaison with vendors on event-related matters and assist with managing on-site production and clean up for events as necessary. 

  • Hire and schedule staff for each event including but not limited to set up/tear down help, cleaning, sound technicians, valets, on-site staff, etc. 

  • Conduct periodic inspections of the venue and schedule routine maintenance, touch up paint, light maintenance to keep the space in pristine condition.

  • Keep equipment and inventory ready for use (charging lights, cleaning candles, keeping batteries fresh, managing event inventory, etc.) and properly stored and cataloged after each event.

  • Manage building access for clients pre and post event, ensuring that the building is properly secured after each event.

Send a resume and email introducing yourself to Kirsten Moore at hello@magpiediner.com